Privacy Policy
Last Updated: February 25, 2025
Robertson Rent-All ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [YourWebsite.com] (the "Site") or use our services. Please read this Privacy Policy carefully. By using our Site or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and payment information. We collect this information when you create an account, place an order, contact us, or subscribe to our newsletter.
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Rental Information: We collect details about your rental history, including the items you rent, rental dates, and any related notes.
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Website Usage Information: We may collect information about your interactions with our Site, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit. We use cookies and similar technologies to collect this information.
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Marketing and Communication Information: If you opt-in to receive marketing communications, we will collect your preferences and information related to those communications.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your rental orders.
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To manage your account and provide customer support.
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To communicate with you about your rentals, orders, and inquiries.
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To send you marketing and promotional materials (with your consent).
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To improve our website and services.
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To prevent fraud and ensure security.
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To comply with legal obligations.
3. Information Sharing and Disclosure
We may share your information with:
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Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, data analysis, and marketing.
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Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Site.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, and alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request that we correct any inaccuracies in your personal information.
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Deletion: You can request that we delete your personal information (subject to legal obligations).
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Opt-out: You can opt-out of receiving marketing communications at any time.
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To exercise these rights, please contact us at the contact information provided below.
7. Children's Privacy
Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Site or services after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Robertson Rent-All
236 Vanguard Drive, Ottawa, ON, K4A 3V6
613-983-7368